SHIPPING & RETURNS

Orders are usually sent out once a week.

Once your order has shipped you will receive an automated email notification with tracking information.

If you need something in time for a special occasion, please get in touch to make sure it will arrive in plenty of time.

Dependant on size, orders are shipped either with Royal Mail or Parcel Force.

Wherever possible packaging is re-used, recyclable or compostable.

UK

Orders are normally sent Royal Mail Second Standard or Tracked. These usually arrive in 2-3 working days but please allow up to 10 days before getting in touch.

Large artworks are sent with Parcel Force and should arrive within 48 hours of shipping.

EU & INTL

I’m sorry that my website isn’t currently set up for international orders.

Please get in touch via email if you’d like to make an order and I will get back to you ASAP with postage costs.

Please note, for shipments outside of the UK additional taxes or import charges may be applied to your parcel on entry to your country, any additional fees are your responsibility. This sadly now applies to EU countries post-Brexit.

RETURNS

I really hope you love your artwork but should you wish to return or exchange your purchase, please get in touch within 14 days of receiving your order.

Please email me at info@anniehutchinson.co.uk for information on how to return your order.

Please note as a standard return / exchange the cost of returning items will be your responsibility.

I take a huge amount of care when packaging your artwork but should your item arrive damaged please get in touch straight away!